We have payment options;

• We do recommend payment via telegraphic transfer (TT) by bank which takes 2-3 working days for it to reflect.
• We do money transfer through western union which is real time.

Terms and conditions

Questions arising here;

• Can I change order details like quantity, date of shipment etc. once the order is booked and payment done?

Unfortunately, after a successful placement of the order, it will be hard to revise the details. Incase you want to change anything on your order, here are the options one can try;

• With the help of our customer care desk, feel free to ask for your amendment of the order or cancellation. You can also place a new order.
• Incase the order is still with us, not yet shipped, feel free to contact customer service to change or switch the details for you at your preference.

When the order is placed with us, we plan for the product as soon as we have confirmed every detail with you and agreed on everything. We then do our best to deliver everything requested by the client to the last details.

At times, events occur that may lead our clients to no longer need their order to be fulfilled. In such situations, cancellation is only accepted/ acceptable within 24 hours of or after purchase.

Shipping Returns

We Resyflowers export fresh flowers and we do not accept returns.

Should the product/ flower purchased from us (Resyflowers Limited) is faulty, damaged or defective, we will happily refund the purchase price using original payment method or try and exchange the products.

We as Resyflowers Ltd reserve the rights to have the product assessed for acceptance of quality prior to providing you with suitable remedies.

For you to claim this under (our refund and return policy), a valid receipt must be provided and make sure our team is notified within the 24 hours of purchase. The staff handling your issue will advise if there is need of returning the products back to us. In such case any cost incurred will be borne by you.

At Resy Flowers, we do recognize the importance of privacy and confidentiality of personal information.

This privacy policy sets out the ways in which we collect, use and disclose information in connection with the operation of the platform users, visitors and representatives. This privacy policy also applies to use of the platform via your mobile device.

We do collect content, communication and other information you provide when you purchase our product including when you sign up for an account, cookies and geo-search information.

We use the information we have to deliver our products including to personalise features and content and make suggestions for you on and off about our products. With the information we have, we are able to send you marketing communication to communicate with you about our products and also inform you on our policies and terms. We also use the same information to respond to you when you contact us.

Digital technology has changed a lot in the floral or rather flower industry worldwide. Through digital markets, florists are no longer buying the same way.

Resy flowers Limited has adopted eCommerce and floral technologies to connect florists buyers globally. Through the digital market, we are able to supply/ export fresh cut flowers to our esteemed clients and retain the quality.

Our technology has enabled us to reach more clients world-wide. We are also able to offer the best.